Press release ·

Jaali Launches AI-Enabled Solutions Built Precisely for Higher Education

AI that campuses control, in apps that evolve with them

— Today at EdTech Week, Jaali launched by sharing AI-enabled apps developed in partnership with faculty and staff at select higher education institutions. Jaali designs and deploys solutions that solve specific operational challenges that an institution’s existing tools don’t cover, or cover at too high a cost, with too much complexity, or without the necessary security. A key component of Jaali’s offerings is a secure AI platform that allows institutions to reshape apps as they see fit while ensuring deployment adheres to the institution’s AI governance. Jaali helps campuses move from fragmented, siloed AI experiments to a secure, campus-wide AI strategy. Ultimately, Jaali’s goal, according to Dr. Garikai Campbell, Chief Executive Officer of Jaali, is to “help free staff from tasks that shouldn’t demand so much of their attention, so they can spend more time on the work that matters most: achieving the mission of the institution and serving students.”

The explosion of AI tools has higher education leaders managing an expanding set of risks, issues, and decisions related to data privacy, model choice, shadow AI, and where best to have humans-in-the-loop. At the same time, the software that institutions already own often leaves gaps or asks staff to work around the tool (instead of the tool following the way its users need to work). Jaali addresses these challenges. Each Jaali app solves a specific pain point, grounded in the institution’s policies, data, and documents, and deployed under centralized governance.

Traditional customization only permits changes a vendor chooses, but Jaali’s AI platform gives institutions the ability to add and modify the features they decide need changing. The platform does this while protecting privacy, security, and accessibility, honoring human judgment and fairness, and maintaining transparency and control. Moreover, Jaali makes it easy for users to follow best practices for updating apps, including tracking changes, engaging in version control, and reverting to former builds if necessary.

“Every Jaali app is AI-enabled, but how much AI is used, in what ways, and where people stay in the loop are the institution’s decisions,” Dr. Campbell added. “Campuses can choose which models to use, set quotas, and control ongoing AI costs.”

The launch builds on active co-design work with faculty and staff at several institutions, alongside broader insights from a cohort of institutions supported by the College Futures Foundation initiative. Apps in development span areas of accreditation, academic scheduling, advancement, human resources, and budget management. This early work looks to ease high-friction administrative tasks where dedicated software falls short, even as AI features are added to those tools.

Jaali is looking to expand the list of campus teams with whom they work to build solutions. And so, this launch is also a call for institutions that want to work together not just to develop solutions, but, most importantly, to strengthen staff capacity to focus on high-value, human-centered work.

Jaali was incubated out of AQL Labs’ Studio, the solution development arm of AQL Labs. This innovation builds on AQL Labs’ Foundry practice, which works alongside Presidents, Chancellors, and cabinet-level leadership to solve operational bottlenecks and impediments to greater equitable success by designing practical implementation solutions to recurring campus challenges.